Shipping and handling

At PawsMartOnline, we understand the importance of a smooth and worry-free shopping experience. That's why we offer insured shipping for all our orders. With our comprehensive insurance coverage, you can have peace of mind knowing that any issues will be handled efficiently and effectively.

Free Insured Shipping on all Orders


Shipping Methods:
We strive to deliver your order in the most efficient and timely manner possible. All orders will be shipped using standard shipping methods. Due to high demand please allow 2-3 business days for order processing and at times take an additional 7-16 business days in transit. Please note that shipping times vary depending on the delivery location and weather conditions.

Shipping Delays:
While we make every effort to deliver your order within the estimated timeframe, unforeseen circumstances such as extreme weather conditions or carrier delays may occur. In such cases, we appreciate your understanding and patience. If you believe your order is experiencing an unusual delay, please don't hesitate to contact our customer support team at support@pawsmartonline.com for assistance.

Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete.

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